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Terms and Conditions

 

📅 RENTAL PERIOD

 

The rental period begins and ends on the date and times agreed upon during booking. Your hire is for a standard 5-hour period, unless otherwise arranged.

  • The earliest drop off may be from 7am and the latest collection time is 4:30 PM.

  • A $49 after-hours fee may apply if collection is required after 4:30 PM.

Setup and pack down times don't affect your agreed hire window.

 

 

💳 EQUIPMENT RENTAL PAYMENT

  • A $250 deposit is required to secure your booking. Dates are not held without this payment.

  • The remaining balance is due 7 days before your event.

  • Payment options are available on request, with the full balance due 1 week prior to the event date.

 

 

⚠️ RENTAL EQUIPMENT SAFETY & USE GUIDELINES

To ensure the safe and proper use of Busy Little Play equipment, the hirer agrees to the following terms:

 

🔍 Inspection at Setup

  • The hirer must inspect all equipment upon delivery and installation, prior to use.

  • Any visible damage or concerns must be reported before use begins.

  • Once inspected and signed off, the equipment is deemed delivered in good condition.

 

📘 Operation & Safety

  • Safety and usage instructions will be provided on delivery.

  • The hirer must follow these instructions and ensure all guests do the same.

  • Adult supervision is required at all times.

  • Equipment must not be misused, relocated, or used in a manner that may cause injury or damage.

 

❌ Restrictions on Movement & Use

  • Equipment must remain at the agreed delivery address.

  • Do not rent, sub-hire, resell, or move equipment without our written consent.

 

✅ Hirer Responsibility

  • The hirer is fully responsible for the equipment during the hire period.

  • All equipment must be kept in a safe, dry, secure area when not in use.

  • Any loss or damage beyond reasonable wear and tear may result in charges deducted from the bond.

 

 

🚚 DELIVERY FEES

 

Delivery, setup, and pack down is complimentary within 15 km of our warehouse in Hillcrest 4118.

For locations beyond 15 km, delivery fees apply based on four trips:

  1. Delivery to your event

  2. Return to warehouse

  3. Pack down visit

  4. Final return to warehouse

 

📍 Delivery Fee Schedule:

Distance from Hillcrest 4118

Delivery Fee

0 – 15 km

Free

16 – 20 km

$55

21 – 25 km

$65

26 – 30 km

$75

31 – 35 km

$85

36 – 40 km

$95

41 – 45 km

$105

46 – 50 km

$115

51 – 60 km

$125

61 – 65 km

$135

66 – 70 km

$145

71 – 75 km

$155

 

 

📄 BOND & SECURITY

  • A security bond may be requested before hire.

  • The hirer agrees to provide valid photo ID and a credit or debit card number for the purpose of securing the hire.

  • This information will be stored securely and destroyed within 48 hours after all equipment is returned in satisfactory condition.

  • The bond will not be charged unless there is loss, damage, or breach of terms.

 

 

✉️ RECEIPT & RETURN OF EQUIPMENT

  • Busy Little Play retains ownership of all hire items.

  • The hirer may not modify, paint, or alter the equipment.

  • Return includes ensuring all equipment is clean, complete, and undamaged.

 

 

⛅️ WEATHER CONDITIONS

  • Equipment must not be used in rain, wind, or extreme weather.

  • Outdoor hires must have a backup indoor option; we will not set up in unsafe weather.

  • Shade must be provided during hot weather to prevent overheating.

 

 

🌿 PARKS & COMMUNITY GROUNDS

  • The hirer is responsible for securing permits when hiring for public spaces or council areas.

 

 

🚒 LIABILITY & INDEMNITY

  • The hirer agrees to use the equipment legally and safely.

  • Busy Little Play is not responsible for injury or damages during the hire period.

  • The hirer indemnifies Busy Little Play from liability except in the case of gross negligence.

 

 

📸 PHOTOGRAPHY

  • Busy Little Play may take photographs of setups for promotional use.

  • By booking, you grant us permission to use these images without compensation.

 

 

⚡ EQUIPMENT ISSUES

  • If any equipment does not function correctly, stop use immediately and contact us.

 

 

❌ CANCELLATIONS & POSTPONEMENTS

  • 14+ days’ notice: Full credit applied for use within 12 months.

  • Less than 14days notice: 50% of fee is forfeited. Bond will be refunded.

  • Less than 48hrs notice: Full fee is forfeited. Bond will be refunded

  • Postponements are treated as cancellations.

 

 

🏋️ SOFT PLAY RULES

  • For children aged 0–8 years only (max 50 kg).

  • No shoes, high heels, sharp objects, food, drinks, pets, face paint, glitter, or gum.

  • Adults must not sit, stand, or lean on equipment.

  • The setup area must be flat, clean, and away from gravel or dirt.

  • No open flames or smoking near the play area.

  • Supervision is required at all times.

  • Report any damage immediately.

 

 

🏠THE BUSY LITTLE SPACE HIRE TERMS

✅ Booking Confirmation

  • The Busy Little Space Hire is confirmed with a signed agreement and full payment (or deposit if applicable).

🔓 Venue Access

  • Access is granted only during the agreed hire window.

  • Early access or late departures may incur additional fees.

🚮 Use of Venue

  • Venue must be used only for agreed purposes (e.g., parties, baby showers).

  • No smoking, flames, glitter, confetti allowed.

🚿 Cleaning & Pack Down

  • The venue must be left clean. Excessive cleaning will incur a fee.

  • All rubbish must be disposed of properly. Pack down must occur by the end of hire.

 

❌ CANCELLATIONS & POSTPONEMENTS

  • 14+ days’ notice: Full credit applied for use within 12 months.

  • Less than 14days notice: 50% of fee is forfeited. Bond will be refunded.

  • Less than 48hrs notice: Full fee is forfeited. Bond will be refunded

  • Postponements are treated as cancellations.

📆 Suppliers & Vendors

  • External vendors must be approved in advance and have their own insurance.

🎧 Noise & Conduct

  • Respect our neighbors. Music must end by your hire finish time.

  • Unsafe or unruly conduct may result in immediate termination of hire.

 

 

Last updated: September 2025

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